Privacy Policy

Last updated: 16th November 2024

1. Introduction

Welcome to The Growth Bully Ltd. ("we," "us," or "our"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services, including our website www.thegrowthbully.com, and through various technologies and platforms, including but not limited to forms provided by Typeform, email communications via Mailchimp, and any other technological tools we may employ.

2. Data Controller

The Growth Bully Ltd.
Address: 47, Marjo, Triq Antonio Schembri, Kappara, San Gwann SGN 4236, Malta
Email: [email protected]
VAT Registration No.: MT29182301
Company Registration No.: C 102212

3. Information We Collect

We may collect and process the following types of personal data:

1. Contact Information: Name, email address, phone number, and mailing address.
2. Professional Information: Company name, job title, industry sector.
3. Usage Data: Information about how you use our website and services, including IP address, browser type, browsing behavior, and interaction with our emails.
4. Technical Data: Internet protocol (IP) address, login data, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
5. Marketing and Communications Data: Your preferences in receiving marketing communications from us and our third parties.
6. Behavioral Data: Information from cookies, pixel tags, and other technologies that track your online behavior.

4. How We Collect Your Data

We collect your data through the following methods:

1. Direct Interactions: You may provide data by filling in forms on our website (e.g., Typeform), subscribing to our newsletters, participating in surveys, or corresponding with us by phone, email, or otherwise.
2. Automated Technologies and Interactions: As you interact with our website and services, we may automatically collect Technical Data about your equipment, browsing actions, and patterns using cookies, server logs, and other similar technologies.
3. Third Parties or Publicly Available Sources: We may receive personal data about you from analytics providers (such as Google Analytics), advertising networks (such as Google Ads and social media platforms), search information providers (such as Google), and data brokers or aggregators.

5. Use of Your Information

We use your personal data for the following purposes:

1. Provision of Services: To deliver the services, products, and information you request, including facilitating transactions.
2. Personalization: To personalize your experience with our services, including presenting content and advertisements tailored to your interests.
3. Marketing Communications: To send you updates, promotions, and marketing materials that may be of interest to you, including third-party offers we believe may be relevant.
4. Customer Support: To manage your inquiries, provide customer service, and troubleshoot issues.
5. Legal Obligations: To comply with applicable laws, regulations, legal processes, or governmental requests.

6. Legal Basis for Processing

We process your personal data based on:

1. Consent: Where you have given explicit consent for one or more specific purposes. You have the right to withdraw consent at any time.
2. Legitimate Interests: Processing is necessary for our legitimate interests (or those of a third party), such as improving our services, marketing, and ensuring network security, provided your interests and fundamental rights do not override those interests.
3. Legal Obligation: Compliance with legal obligations to which we are subject, such as tax laws and regulatory requirements.
4. Performance of a Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into such a contract.

7. Disclosure of Your Information

We may share your personal data with:

1. Service Providers: Third-party vendors who provide services on our behalf, such as technology providers, analytics providers, and marketing services.
2. Affiliates and Subsidiaries: Within our corporate group, for purposes consistent with this Privacy Policy.
3. Professional Advisors: Including lawyers, bankers, auditors, and insurers.
4. Legal Authorities: If required by law or in response to valid requests by public authorities.
5. Business Transfers: In the event of a merger, acquisition, restructuring, or sale of assets.

8. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA), including countries that may not have data protection laws equivalent to those in the EEA, such as the United States.

9. Data Security

We have implemented appropriate technical and organizational security measures to prevent your personal data from being accidentally lost, altered, disclosed, accessed without authorization, or unlawfully processed. These measures include:

1. Encryption: Using SSL technology to encrypt data transmitted over the internet.
2. Access Controls: Restricting access to personal data to authorized personnel only.
3. Regular Security Assessments: Conducting regular reviews and testing of our security measures.
4. Incident Response Plans: Having procedures to deal with suspected personal data breaches.

10. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including:

1. Legal and Regulatory Requirements: Complying with tax, accounting, or reporting obligations.
2. Dispute Resolution: Retaining data as necessary to resolve disputes or enforce our agreements.
3. Marketing Purposes: Until you opt out or withdraw your consent.

11. Your Rights

Under the GDPR and other applicable laws, you have the following rights:

1. Access: Request confirmation of whether we process your personal data and access to such data.
2. Rectification: Request correction of inaccurate or incomplete data.
3. Erasure: Request deletion of your personal data under certain circumstances.
4. Restriction: Request restriction of processing your data in specific situations.
5. Portability: Receive your personal data in a structured, commonly used format.

12. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

1. Enhance User Experience: Remember your preferences and personalize content.
2. Analyze Site Traffic: Monitor and analyze usage and trends to improve our services.
3. Marketing Purposes: Deliver relevant advertisements and track campaign effectiveness.

13. Third-Party Links and Services

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements or practices.

14. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have inadvertently collected personal data from a child under 16, we will take steps to delete such information promptly.

15. International Users

If you are accessing our services from outside Malta or the EEA, please be aware that your personal data may be transferred to, stored, and processed in Malta and other countries where our servers are located and our central database is operated.

16. Third-Party Service Providers Outside the EEA

We may use third-party service providers located outside the EEA, including:

1. United States: For services such as email marketing (Mailchimp), data collection (Typeform), analytics (Google Analytics), and advertising platforms (Google Ads, Facebook Ads).
2. Other Countries: As necessary for our operations.

17. Technologies and Tools We Use

We utilize various technologies and tools, including:

1. Data Analytics Platforms: To analyze user behavior and improve experience.
2. Customer Relationship Management (CRM) Systems: For managing customer interactions.
3. Marketing Automation Tools: For email campaigns and social media management.
4. Security Technologies: Including firewalls and encryption systems.

18. Business Transfers and Company Changes

In the event of a business transition, such as a merger, acquisition, or sale of assets, your personal data may be transferred to the successor entity.

19. Compliance with Laws and Regulations

We comply with:

1. General Data Protection Regulation (GDPR)
2. Maltese Data Protection Act
3. Electronic Communications Regulations

20. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. For material changes, we will notify you directly.

21. Contact Us

For questions or concerns, contact us at:
Email: [email protected]
Address: 47, Marjo, Triq Antonio Schembri, Kappara, San Gwann SGN 4236, Malta
Website: www.thegrowthbully.com

22. Dispute Resolution

If you have complaints, please contact us first. You may also lodge a complaint with the Office of the Information and Data Protection Commissioner (IDPC) in Malta:
Website: www.idpc.org.mt
Email: [email protected]
Address: Level 2, Airways House, High Street, Sliema SLM 1549, Malta

23. Acceptance of This Policy

By using our services, you signify your acceptance of this Privacy Policy. If you do not agree with this policy, please do not use our services. Your continued use of the services following the posting of changes to this policy will be deemed your acceptance of those changes.